The opportunity to talk about soaps in between episodes is just as important to viewers as watching them. During breaks in their everyday work environment, they debate recent plot events, anticipate what might happen next, analyze the multitude of characters available for identification, and relate the fictional world of the soap opera to their own experience. Several viewers may even begin watching a particular series because they find lunchtime discussion about it so important to their colleagues.

after Robert C. Allen in Audience-Oriented Criticism